Terms & Conditions
Payment Terms
Research and design fee
A non-refundable research and design fee is required upfront to commence work on your itinerary. This fee covers the time and expertise involved in crafting a highly personalized travel experience. This fee does not include the cost of the actual trip or any bookings made on your behalf.
The research and design fee must be paid in full before any travel arrangements or proposals are presented.
Travel Booking
To confirm your reservation, a non-refundable deposit will be required by the travel vendor at the time of booking. The balance of your payment will be due as specified by the vendor, prior to your departure date. Payment deadlines will be communicated in your booking confirmation.
Please note, all payments are non-refundable unless explicitly stated otherwise in your booking agreement
Cancellation Policy
Should you need to cancel your journey, we kindly ask that you notify us, in writing, at your earliest convenience. Any applicable cancellation fees will be determined by the service provider, including but not limited to air carriers, hotels, and cruise lines.
In the event the client chooses not to proceed with the trip after the research and design phase, the research and design fee will be retained by the luxury travel advisor as compensation for time spent and services rendered.
Changes and Modifications
Any alterations to your booking may incur additional charges and are subject to the availability of services at the time of the request. We will strive to accommodate your preferences, though any changes are contingent on the policies of the service providers.
Travel Insurance
To safeguard your travel investment, we highly recommend purchasing comprehensive travel insurance, offering protection against unexpected circumstances.
Refund and Return Policy
Refund Eligibility
Refunds, where applicable, will be processed according to the policies of the service providers utilized for your travel. Please refer to the terms and conditions outlined in your booking confirmation for specific details.
Refund Process
To initiate a refund request, please contact us at _____________. We will review your case, liaise with the appropriate vendors, and provide a timely response.
Dispute Resolution
In the unlikely event of a dispute, both parties agree to make all reasonable efforts to resolve the matter amicably through informal negotiations. Should a resolution not be achieved, it is mutually agreed that no legal action will be taken directly against the booking agent or _______(company name)_________________.
Modifications to the Policy
We reserve the right to amend this policy at any time. Any updates will be posted on this page, with the date of the latest revision clearly indicated. We encourage you to review this policy periodically to stay informed of any changes.
Contact Information
For any inquiries regarding this policy, or to discuss your travel arrangements, please feel free to contact us at:
Email: _____________________
Phone: 502-544-8484